Community and Personal Service Workers

This image shows that there were 1,217,300 people employed as Community and Personal Service Workers at November 2015, up 6.4% since 2014 and up 16.3% since 2010. 35% of jobs were regional. Employment of Community and Personal Service Workers is projected to grow by 19.0% over the next 5 years.
1,217,300
EMPLOYED
November 2015
Regional
6.4 since 2014
16.3 since 2010
Projected to increase by 19.0% over the next 5 years

Top 5 Community and Personal Service Worker Occupations

Top 5 Community and Personal Service Worker Occupations
Top 5 Community and Personal Service Worker Occupations
Child Carers 149,600
Aged and Disabled Carers 140,400
Waiters 120,000
Bar Attendants and Baristas 93,700
Nursing Support and Personal Care Workers 87,800

Top 5 Employing Industries

Top 5 Employing Industries
Top 5 Employing Industries
Health Care and Social Assistance 38.3%
Accommodation and Food Services 19.9%
Public Administration and Safety 13.0%
Education and Training 11.6%
Arts and Recreation Services 5.6%

More than 1.2 million Australians (or one in ten workers) are Community and Personal Service Workers. This group covers a diverse range of skill levels and tasks, with occupations such as Carers and Aides, Hospitality Workers, Protective Service Workers and Sports and Personal Service Workers.

The Health Care and Social Assistance industry is a major source of demand for these workers, employing around two in every five. Accommodation and Food Services, Public Administration and Safety and Education and Training also employ large numbers.

Reflecting, in part, strong growth in the Health Care and Social Assistance industry, Community and Personal Service Workers had the strongest employment growth of any occupation group over the five years to November 2015 (up by 16.3% or 170,400). Employment increased in every subgroup, with Carers and Aides contributing the most new jobs (88,000).

Over the five years to November 2020, employment of Community and Personal Service Workers is expected to continue to increase at a stronger rate than other occupation groups (up by 19.0%), but it will add fewer jobs (up by 231,600) than Professionals (reflecting its smaller employment). Almost half the new jobs are expected to be for Carers and Aides.

Part-time employment is common for Community and Personal Service Workers, with 55% employed on this basis. Around 35% of employment is located in regional areas.

Training for many of the occupations in this group is through the vocational education and training (VET) sector. Around 42% of Community and Personal Service Workers hold a certificate III or higher VET qualification. A small number of occupations, though, in this group may require university training (such as Ambulance Officers and Paramedics) and 19% of workers hold a bachelor degree or higher qualification.

Females comprise 68% of workers and they have a large share of the jobs in every subgroup except Protective Service Workers (19% are female).

The age profile for Community and Personal Service Workers is younger than the all occupations average. One quarter of workers are aged 15 to 24 years, with many employed as Hospitality Workers and Sports and Personal Service Workers. One third are aged 45 years and over (compared with the all occupations average of 39%), with a high proportion of Health and Welfare Support Workers and Carers and Aides being older workers (47% and 43%, respectively).

Educational attainment, Community and Personal Service Workers (% of occupation total)

Shows the share of educational attainment in the Community and Personal Service Workers workforce.  Bachelor degree or higher 19%. Certificate III or higher VET qualification 42%. No post-school qualification 32%. Other qualification 7%.All occupations average: Bachelor degree or higher 31%. Certificate III or higher VET qualification 32%. No post-school qualification 32%. Other qualification 5%.

Age profile, Community and Personal Service Workers (% of occupation total)

Shows age profile of the Community and Personal Service Workers workforce.  15-24 years 25%. 25-34 years 22%. 35-44 years 20%. 45-54 years 18%. Aged 55 years and over 15%. All occupations average: 15-24 years 16%. 25-34 years 23%. 35-44 years 22%. 45-54 years 21%. Aged 55 years and over 18%.

Employment by occupation subgroup, Community and Personal Service Workers

Employment by occupation subgroup, Community and Personal Service Workers
  Employment Employment Profile Projected Employment
  Employ't Nov 2015 5 year change to Nov 2015 Female Aged 15 to 24 years Aged 45 years and over 5 year change to Nov 2020
Occupation subgroup '000 '000 % % % % '000 %
Health and Welfare Support Workers 122.9 3.9 3.2 69 8 47 16.8 13.7
Carers and Aides 488.2 88.0 22.0 86 16 43 111.8 22.9
Hospitality Workers 267.7 30.3 12.8 66 56 13 37.0 13.8
Protective Service Workers 149.0 13.7 10.2 19 6 39 14.5 9.8
Sports and Personal Service Workers 188.3 36.9 24.4 61 30 26 51.4 27.3
All Community and Personal Service Workers1 1,217.3 170.4 16.3 68 25 33 231.6 19.0

1. Some data are trend and, for these, totals do not add

Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Education and Work; Department of Employment, Occupational Employment Projections; ABS, Australian and New Zealand Standard Classification of Occupations