Top 5 Community and Personal Service Worker Occupations
|Top 5 Community and Personal Service Worker Occupations|
|Aged and Disabled Carers||140,400|
|Bar Attendants and Baristas||93,700|
|Nursing Support and Personal Care Workers||87,800|
Top 5 Employing Industries
|Top 5 Employing Industries|
|Health Care and Social Assistance||38.3%|
|Accommodation and Food Services||19.9%|
|Public Administration and Safety||13.0%|
|Education and Training||11.6%|
|Arts and Recreation Services||5.6%|
More than 1.2 million Australians (or one in ten workers) are Community and Personal Service Workers. This group covers a diverse range of skill levels and tasks, with occupations such as Carers and Aides, Hospitality Workers, Protective Service Workers and Sports and Personal Service Workers.
The Health Care and Social Assistance industry is a major source of demand for these workers, employing around two in every five. Accommodation and Food Services, Public Administration and Safety and Education and Training also employ large numbers.
Reflecting, in part, strong growth in the Health Care and Social Assistance industry, Community and Personal Service Workers had the strongest employment growth of any occupation group over the five years to November 2015 (up by 16.3% or 170,400). Employment increased in every subgroup, with Carers and Aides contributing the most new jobs (88,000).
Over the five years to November 2020, employment of Community and Personal Service Workers is expected to continue to increase at a stronger rate than other occupation groups (up by 19.0%), but it will add fewer jobs (up by 231,600) than Professionals (reflecting its smaller employment). Almost half the new jobs are expected to be for Carers and Aides.
Part-time employment is common for Community and Personal Service Workers, with 55% employed on this basis. Around 35% of employment is located in regional areas.
Training for many of the occupations in this group is through the vocational education and training (VET) sector. Around 42% of Community and Personal Service Workers hold a certificate III or higher VET qualification. A small number of occupations, though, in this group may require university training (such as Ambulance Officers and Paramedics) and 19% of workers hold a bachelor degree or higher qualification.
Females comprise 68% of workers and they have a large share of the jobs in every subgroup except Protective Service Workers (19% are female).
The age profile for Community and Personal Service Workers is younger than the all occupations average. One quarter of workers are aged 15 to 24 years, with many employed as Hospitality Workers and Sports and Personal Service Workers. One third are aged 45 years and over (compared with the all occupations average of 39%), with a high proportion of Health and Welfare Support Workers and Carers and Aides being older workers (47% and 43%, respectively).
Educational attainment, Community and Personal Service Workers (% of occupation total)
Age profile, Community and Personal Service Workers (% of occupation total)
Employment by occupation subgroup, Community and Personal Service Workers
|Employment||Employment Profile||Projected Employment|
|Employ't Nov 2015||5 year change to Nov 2015||Female||Aged 15 to 24 years||Aged 45 years and over||5 year change to Nov 2020|
|Health and Welfare Support Workers||122.9||3.9||3.2||69||8||47||16.8||13.7|
|Carers and Aides||488.2||88.0||22.0||86||16||43||111.8||22.9|
|Protective Service Workers||149.0||13.7||10.2||19||6||39||14.5||9.8|
|Sports and Personal Service Workers||188.3||36.9||24.4||61||30||26||51.4||27.3|
|All Community and Personal Service Workers1||1,217.3||170.4||16.3||68||25||33||231.6||19.0|
1. Some data are trend and, for these, totals do not add
Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Education and Work; Department of Employment, Occupational Employment Projections; ABS, Australian and New Zealand Standard Classification of Occupations