Clerical and Administrative Workers

This image shows that there were 1,662,000 people employed as Clerical and Administrative Workers at November 2015, up 1.4% since 2014 and up 1.9% since 2010. 27% of jobs were regional. Employment of Clerical and Administrative Workers is projected to grow by 1.6% over the next 5 years.
1,662,000
EMPLOYED
November 2015
Regional
1.4 since 2014
1.9 since 2010
Projected to increase by 1.6% over the next 5 years

Top 5 Clerical and Administrative Worker Occupations

Top 5 Clerical and Administrative Worker Occupations
Top 5 Clerical and Administrative Worker Occupations
General Clerks 239,900
Receptionists 165,500
Accounting Clerks 137,400
Office Managers 129,200
Contract, Programme and Project Administrators 126,600

Top 5 Employing Industries

Top 5 Employing Industries
Top 5 Employing Industries
Health Care and Social Assistance 13.2%
Public Administration and Safety 12.9%
Professional, Scientific and Technical Services 10.6%
Financial and Insurance Services 10.2%
Transport, Postal and Warehousing 8.7%

Clerical and Administrative Workers provide support to businesses by organising, storing, manipulating and retrieving information. They are employed across all industries.

There was low growth in employment of Clerical and Administrative Workers over the five years to November 2015 (up by 1.9% compared with 6.4% across all occupations), adding 31,700 jobs. Employment growth is projected to continue to be limited over the five years to November 2020 (up by 1.6% or 27,300).

Many of these workers do not hold post-school qualifications. Those who do are more likely to have studied through the vocational education and training (VET) system than at university.

Three in four Clerical and Administrative Workers are female. A slightly larger proportion of workers in this group are employed part-time (35%) than the average across all occupations (31%).

This workforce is relatively old, with 45% aged 45 years and over (compared with the all occupations average of 39%) and just 11% aged 15 to 24 years (compared with 16% across all occupations).

Educational attainment, Clerical and Administrative Workers (% of occupation total)

Shows the share of educational attainment in the Clerical and Administrative Workers workforce.  Bachelor degree or higher 23%. Certificate III or higher VET qualification 31%. No post-school qualification 40%. Other qualification 6%.All occupations average: Bachelor degree or higher 31%. Certificate III or higher VET qualification 32%. No post-school qualification 32%. Other qualification 5%.

Age profile, Clerical and Administrative Workers (% of occupation total)

Shows age profile of the Clerical and Administrative Workers workforce.  15-24 years 11%. 25-34 years 22%. 35-44 years 22%. 45-54 years 25%. Aged 55 years and over 20%. All occupations average: 15-24 years 16%. 25-34 years 23%. 35-44 years 22%. 45-54 years 21%. Aged 55 years and over 18%.

Employment by occupation subgroup, Clerical and Administrative Workers

Employment by occupation subgroup, Clerical and Administrative Workers
  Employment Employment Profile Projected Employment
  Employ't Nov 2015 5 year change to Nov 2015 Female Aged 15 to 24 years Aged 45 years and over 5 year change to Nov 2020
Occupation subgroup '000 '000 % % % % '000 %
Office Managers and Program Administrators 275.6 36.2 15.1 71 5 48 31.4 11.4
Personal Assistants and Secretaries 99.3 -29.2 -22.7 97 10 48 -11.4 -11.5
General Clerical Workers 281.8 20.5 7.8 84 13 45 14.2 5.1
Inquiry Clerks and Receptionists 269.0 -3.8 -1.4 84 20 38 0.9 0.3
Numerical Clerks 391.9 -2.8 -0.7 80 7 48 -9.9 -2.5
Clerical and Office Support Workers 92.9 -18.2 -16.4 45 11 55 1.3 1.4
Other Clerical and Administrative Workers 242.8 12.7 5.5 50 11 41 0.8 0.3
All Clerical and Administrative Workers11 1,662.0 31.7 1.9 75 11 45 27.3 1.6

1. Some data are trend and, for these, totals do not add

Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Education and Work; Department of Employment, Occupational Employment Projections; ABS, Australian and New Zealand Standard Classification of Occupations; Department of Employment, Entry level jobs – opportunities and barriers.