Administrative and Support Services

This image shows that there were 407,400 people employed in Administrative and Support Services as at November 2018, up 5.0% since November 2013. Employment is projected to grow by 6.6% over the five years to May 2023.
28% of jobs are regional. 12% of workers are aged 15 to 24 years. 30% of workers are self-employed. 23% of workers hold a bachelor degree or higher. 28% of workers hold a certificate 3 or higher qualification. 6% of workers hold an other qualification. 43% of workers do not hold a post-school qualification.

This is a relatively small employing industry offering services including travel, office administration, building cleaning, pest control and gardening. Employment in this industry has been quite variable in recent years, with strong growth in 2015 and 2016 followed by falling employment for much of the period since.

More than 40% of workers do not hold post-school qualifications, so there are good opportunities for entry to the labour market. There are also training opportunities, with around 27,300 apprentices and trainees employed in this industry in 2018.

Almost one third of workers in the industry are self-employed, and more than 40% work part-time.

Employment in the industry is projected to grow by 6.6% over the five years to May 2023, with almost all growth expected to be in the Building Cleaning, Pest Control and Gardening Services sector.

Administrative and Support Services, Annual employment growth (%)

Administrative and Support Services

Administrative and Support Services
Top employing occupations This industry All industries
Commercial Cleaners 77,600 156,500
Human Resource Professionals 28,700 69,600
Domestic Cleaners 28,600 33,500
Gardeners 25,300 69,400
Tourism and Travel Advisers 16,400 18,900
Garden and Nursery Labourers 12,400 31,800
Conference and Event Organisers 10,900 37,600
General Clerks 10,200 281,800
Other Farm, Forestry and Garden Workers 9,600 17,500
Call or Contact Centre Workers 9,000 33,300
Other Cleaners 6,700 14,800
Packers 6,300 67,600
Accounting Clerks 5,600 131,700
Advertising, Public Relations and Sales Managers 4,900 141,200
Human Resource Managers 4,600 55,900
Receptionists 4,500 179,600
Housekeepers 4,400 31,700
Other Hospitality, Retail and Service Managers 4,300 71,100
Office Managers 4,200 150,700
Other Miscellaneous Labourers 4,200 66,000

Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Education and Work; Department of Jobs and Small Business, Industry Employment Projections; NCVER, Apprentices and Trainees

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