Useful Websites and Links

What help is available for me?

There is a wide range of Government assistance available to help you find the right job, gain skills through tertiary education and training and understand your rights in the workplace. The information below is summary in nature and cannot fully explain the large number of available policies and programmes, but more information is available on the Department of Employment’s website or you can call the National Customer Service Line on 1800 805 260.

There is also more detailed information which allows you to further explore the Australian labour market. Some links are below.

Help to find a job and understand your rights in the workplace


jobactive is the Australian Government’s way to get more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in more than 1,700 locations across Australia. The jobactive website will help you to find out more about jobactive and to find your local provider.

If you are unemployed and looking for work, you may be able to receive help from jobactive to find and keep a job. jobactive can provide tailored help based on your assessed needs.

jobactive can also help by connecting you to a range of government initiatives, such as

  • help to become a self-employed business owner through the New Enterprise Incentive Scheme (NEIS)
  • work experience to help you find and keep a job through Work for the Dole and the National Work Experience Programme
  • practical and financial help to move to take up an ongoing job through the Relocation Assistance to Take Up a Job programme
  • wage subsidies as a way to maximise your employment opportunities. There are a number of wage subsidies available to your employer based on your individual circumstances.

jobactive website

The jobactive website is a free service to assist job seekers find employment and to help employers find the right staff for their businesses. The jobactive website has a range of features, including

  • free registration for all Australian job seekers and employers
  • your own personalised dashboard page
  • search for employment services providers
  • access to ‘how to’ guides and videos.

Fair Work Ombudsman

The Fair Work Ombudsman is a single point of contact for advice and help on workplace rights and responsibilities, including pay and conditions. For further information call 13 13 94.

Help if you have lost your job due to the insolvency of your employer.

Fair Entitlements Guarantee

This scheme provides financial assistance to employees who have lost their job as a result of their employer going bankrupt or into liquidation. It is a safety net scheme and financial assistance is subject to some limits on the categories and amounts of unpaid employee entitlements that are covered.

Help with education and training

Australian Apprenticeships

The Australian Apprenticeships website provides information on all apprenticeships and traineeships, including factsheets, helpful links and general information.

Australian Apprenticeships Pathways

The Australian Apprenticeships Pathways (AAP) website provides students, careers advisers, job seekers and employers with a broad range of Australian Apprenticeships information and resources including sample job and training descriptions, and industry based job pathway charts and practice aptitude quizzes.


This app, backed by the Australian Apprenticeships Pathways website, helps students and jobseekers explore Australian Apprenticeship career pathway ideas on their smartphone or tablet. The app allows visitors to browse from general industry options to apprenticeship and traineeship occupation specific information, based on their ‘like/dislike’ of the titles they read.

Quality Indicators for Learning and Teaching

Provides prospective students with information about Australian universities from the perspective of recent students and graduates. It compares study experience and employment outcomes.


This site provides an online database to inform students and employers about their training options, including information about training providers, courses, training outcomes and fees. 

Information on training packages, qualifications, courses, units of competency and Registered Training Organisations (RTOs).

Labour market resources

Job Outlook

This Department of Employment site provides more detailed statistical information for each of the occupations included in the Occupation Matrix in this publication.

Labour Market Information Portal

The Department of Employment’s Labour Market Information Portal (LMIP) provides detailed, up-to-date labour market information based on local areas.

Labour Market Research and Analysis

The Department of Employment monitors the labour market for a range of skilled and entry-level occupations to identify and report on shortages. It also publishes presentations and reports providing data and employer perspectives on a range of labour market issues.


Education Services Australia (ESA), a national, not-for-profit company owned by all Australian education ministers provides the interactive, national online career exploration service for all Australians wishing to explore their career options.

Graduate Careers Australia

Graduate Careers Australia (GCA) provides a range of graduate-related publications and research that informs students, employers and career practitioners about industry and salary trends, graduate employment opportunities and career development.

National Centre for Vocational Education Research

The National Centre for Vocational Education Research (NCVER) collects, manages, analyses, evaluates and communicates research and statistics about vocational education and training, and the links between education and the labour market more generally.